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From 1 November 2024, The Signature Level will allow guests to enjoy exclusive access to private pools and lounge areas, enhanced in-room amenities, and VIP experiences including spa discounts and priority dining reservations.

Grand Palladium Lady Hamilton Resort & Spa will unveil The Signature Level, a new premium offering set to upgrade travel to Jamaica, on 1st November, 2024. The launch of this exclusive elevated all-inclusive programme, which can be found across various other Palladium Hotel Group properties, offers travellers a curated experience, featuring exceptional service, upscale amenities, and personalised benefits.

The Signature Level is now open for bookings, inviting guests to enhance their stay with a curated selection of bespoke experiences, including a private check-in lounge and pool concierge. Designed to set a new standard of hospitality, The Signature Level sees premium comfort meet unparalleled service and exclusivity.

The programme – currently available at Grand Palladium Imbassaí Resort & Spa (Brazil), TRS Ibiza Hotel (Spain) and Grand Palladium Sicilia Resort & Spa (Italy) – was created with the aim of offering guests a range of premium benefits to elevate their stays to an even more premium level.

Key Features of The Signature Level

  • Exclusive Access: Guests staying at The Signature Level will receive exclusive wristbands upon arrival in the private check-in lounge, allowing them to enjoy access to a dedicated swimming pool with waiter service and pool concierge, as well as speciality coffees, premium beverages, and snacks. Additional perks include exclusive access to The Coral Beach and The Coral Pool and Bar.
  • Enhanced In-Room Amenities: There are three room categories within The Signature Level: The Signature Level Bungalow, The Signature Level Junior Suite and The Signature Level Suite. Situated in a select area of the resort, they will be stocked with L’Occitane products, a premium minibar, and will include evening turn-down services, as well as one complimentary laundry service per stay.
  • Additional Experiences: Guests will benefit from exclusive guest services from 8am to 11pm, including priority reservations at the resort’s à-la-carte restaurants and complimentary access to Bingo shows with a minimum 3-night stay. Additional perks include access to the hydrotherapy circuit at Zentropia Palladium Spa & Wellness with a 25% discount on spa services, 15% off the wine and sparkling wine menus, and 20% off babysitting services.

“We are thrilled to introduce The Signature Level at Grand Palladium Lady Hamilton Resort & Spa, marking a new chapter in premium travel. Our goal is to provide guests with an unparalleled experience that combines personalised service with exclusive amenities & benefits. This offering not only elevates the travel experience for our guests, but also allows travel agents and professionals to expand their portfolio, providing them with the opportunity to offer something truly unique and tailored to the needs of discerning travellers. We look forward to welcoming guests to enjoy this elevated level of comfort,” says Zoe Lara, Regional Sales & Senior Marketing Director for the Americas.

Strategic Positioning 

The Signature Level boosts the upscale appeal of  Grand Palladium Hotels & Resorts  in Jamaica, an extensive complex formed by Grand Palladium Jamaica Resort & Spa and Grand Palladium Lady Hamilton Resort & Spa. Although The Signature Level is unique to Lady Hamilton, both resorts provide a comprehensive high-end experience on Montego Bay’s beautiful shores, perfect for travellers seeking relaxation or adventure.

Both resorts are strategically located between Lucea and Montego Bay, key tourist hubs in Jamaica. They offer a broad selection of international dining options including Asian, Italian, and Mediterranean cuisines, alongside authentic Jamaican specialities like jerk chicken and fried plantain. Guests can participate in a variety of activities such as local cultural excursions, water sports (snorkelling, kayaking, windsurfing, paddleboarding), and vibrant in-house entertainment options, including live shows, dance performances, and themed parties for all ages. The diverse range of offerings make these resorts an attractive choice for travellers seeking well-rounded holiday experiences.

For further details, please visit www.palladiumhotelgroup.com

Stays at The Signature Level Grand Palladium Lady Hamilton Resort & Spa start from £349 per night

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